Missed-call text-back
Every caller who doesn’t reach you gets a text back in under a minute — day or night — so they talk to you instead of the next shop on Google.
Lead follow-up for Dallas–Fort Worth HVAC companies
When a missed call, a web lead, or an old quote goes unanswered, it goes to the next company on the list. DFW Booked texts every missed caller back in under a minute, follows up on quotes, and books jobs straight into your calendar.
Serving HVAC shops across the Dallas–Fort Worth metroplex.
Your business number
Missed call · now
Hi! Sorry we missed your call — how can we help?
6:14 PM
My AC just died. Can someone come out tonight?
6:15 PM
We can get a tech out tonight — does 7:30 work for you?
6:15 PM
Yes, that works. See you then.
6:16 PM
✓ Booked: AC repair — tonight, 7:30 PM
6:16 PM
Example conversation — illustrative
What we do
One job: make sure no lead goes cold while you’re on a roof, on a job, or off the clock.
Every caller who doesn’t reach you gets a text back in under a minute — day or night — so they talk to you instead of the next shop on Google.
Form submissions and web leads get an instant, personalized response and follow-up, so inquiries turn into conversations before they shop around.
Leads book directly into your calendar by text — no phone tag, no missed windows, no double-booking.
Quotes you’ve already sent get timely, automatic follow-ups, so the jobs you bid on don’t quietly die in someone’s inbox.
Happy customers get an automated nudge to leave a Google review after the job, building the reputation that wins the next call.
How it works
We map out where your leads come from and where they slip through — missed calls, web forms, quotes that never close.
Missed-call text-back, web-lead follow-up, and quote follow-ups go live on your existing number and connect to the tools you already use.
Every conversation lands in one inbox, every booked appointment lands on your calendar — you just show up and do the work.
Example conversation
It’s 6:14 PM. Your techs are off the clock. A caller hits voicemail — and instead of dialing the next shop, they get a text from your business number. The job gets booked before morning.
Example conversation — illustrative
Hi! Sorry we missed your call — how can we help?
6:14 PM
My AC just died. Can someone come out tonight?
6:15 PM
We can get a tech out tonight — does 7:30 work for you?
6:15 PM
Yes, that works. See you then.
6:16 PM
✓ Booked: AC repair — tonight, 7:30 PM
6:16 PM
About
DFW Booked was founded by Luke Hines, based in the Frisco–Lewisville area. We work exclusively with heating and air companies in the Dallas–Fort Worth metroplex. The idea is simple: most HVAC shops don’t need more leads — they need a system that catches the ones they’re already losing after hours, on jobs, and between calls.
FAQ
We integrate with the most common CRMs and scheduling tools used by HVAC shops. On the intro call we’ll confirm yours works — and if it doesn’t, we’ll tell you honestly.
A 15-minute conversation about how your leads come in and where they drop off. No slide deck, no pressure — if we’re not a fit, we’ll say so.
Most setups go live within about a week of the intro call, depending on your calendar integration and approval steps.
Yes. Text-back and booking run on your existing business number — your customers never see a change.
We quote custom pricing based on your call volume and what you need. Reach out and we’ll give you a straight number.
No. We work on simple, cancel-anytime terms — if it’s not earning its keep, you shouldn’t be locked in.
Get in touch
The fastest way to see if this fits your shop is a 15-minute call. We’ll map your lead flow and tell you exactly what we’d set up — free.